FAQs

Do you deliver products internationally?

We ship products worldwide every day. Shipping is available for most countries around the world.

How do I place an Order?

It is simple to make order here, add items to cart. and step by order as indicated .

How Can I Cancel Or Change My Order?

Change the order by modifying the cart or clicking the delete button to cancel.

 I have entered an incorrect address. How to modify it?

lf you have misspelled or autofilled your address incorrectly, please email us ASAP at help@tikorder.com and provide your new address.

Do I need an account to place an order?

Not exactly required, Your order details will be send to your email, but if you register an account, you can track and know your order at any time.

3. What are the shipping method?

We provide free standard shipping for all products. However, if you need express shipping you can contact us at email: help@tikorder.com and we will delivery it by DHL/Fedex Express shipping and you will need to pay extra delivery fee depends on your address.

How long does delivery take?

We understand you are excited to receive your order, and so are we! Please allow 1-3 business days for our team to process and package your order upon confirmation of payment. And please allow 7-10 business days for the items to arrive from dispatch.
Normally cases:
Free Standard Shipping: Esimated delivery about 10 business days.
DHL/Fedex Express Shipping: Estimated delivery about 3-7 business days.

How Do I Track My Order?

Order confirmation send to a email address you already registered,Sometimes , it may go into the junk box. Login your account with that informations or contact customer service.

Do I need to pay Custom Fees?

In most cases, custom fee do not apply. In some rare cases(Like EU orders), we have pay custom fee in advance for our customers and there will be no need for you to worry about the customs fee.

How Can I Return a Product?

Our Return Process is simple. You can return your merchandise up to 90 days returns from the date of despatch of your package.

 
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